ESANT, located at AVENIDA MIGUEL ALEMÁN 399 DEPARTAMENTO 2001 TORRE 3, COLONIA LAS HUASTECAS, SANTA CATARINA, NUEVO LEÓN, is responsible for the use, processing, and protection of your personal data. We provide the following information regarding our privacy practices.

In accordance with Article 15 of Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties, the personal data we collect from you will be used for the following purposes:

• Contact and outreach for commercial and noncommercial purposes.

• Distribution of electronic content.

• Marketing or advertising.

• Commercial prospecting.

If you do not wish for your personal data to be used for these secondary purposes, please indicate your preferences as follows:

I do not consent to the use of my personal data for the following purposes:

• Contact and outreach for commercial and noncommercial purposes.

• Distribution of electronic content.

• Marketing or advertising.

• Commercial prospecting.

Refusing the use of your personal data for these purposes will not affect your access to the products and services you request or purchase from us.

What personal data will we use for these purposes?

For the purposes described in this privacy notice, we will use the following personal data:

• Full name.

• Email address.

• Telephone number.

How can you access, correct, or cancel your personal data, or object to its use (ARCO rights)?

You have the right to know what personal data we hold about you, how we use it, and the conditions under which it is processed (Access).

You also have the right to request that we correct your personal information if it is outdated, inaccurate, or incomplete (Rectification); remove it from our records or databases if you believe it is not being used appropriately (Cancellation); and object to its use for specific purposes (Opposition). These rights are collectively known as ARCO rights.

To exercise any of your ARCO rights, please submit your request through the following channel:

Email: customercare@esant.shop

The procedure and requirements for exercising your ARCO rights are as follows:

a) How can you verify your identity and, where applicable, your representative’s identity and authority to act on your behalf?
By email and through the website form, with a copy of an official identification document.

b) What information or documentation must your request include?
Your name and the email address you used to register on the website.

c) How soon will we respond to your request?
Within 5 business days.

d) How will we communicate our response?
By email.

e) How can we provide the personal data you request, where applicable?
By email.

The contact details of the person or department responsible for handling ARCO requests are:

Department: Administrative Department
Address: AVENIDA MIGUEL ALEMÁN 399 DEPARTAMENTO 2001 TORRE 3, COLONIA LAS HUASTECAS, SANTA CATARINA, NUEVO LEÓN

You may withdraw your consent to the use of your personal data

You may withdraw any consent you have given us to process your personal data. However, we may not always be able to fulfill your request or stop processing your data immediately, as legal obligations may require us to continue processing it.

For certain purposes, withdrawing your consent may mean that we can no longer provide the service you requested or that our relationship with you must end.

To withdraw your consent, please submit your request through the following channels:

Email and the website form.

The procedure and requirements for withdrawing your consent are as follows:

a) How can you verify your identity and, where applicable, your representative’s identity and authority to act on your behalf?
By email and through the website form.

b) What information or documentation must your request include?
Your name and email address.

c) How soon will we respond to your request?
Within 5 business days.

d) How will we communicate our response?
By email.

How can you limit the use or disclosure of your personal information?

To limit the use or disclosure of your personal information, you may contact us by email or through the website form.

Use of tracking technologies on our website

Our website may use cookies, web beacons, and other technologies that allow us to monitor your activity as an internet user and provide a better service and browsing experience.

Personal data collected through these technologies will be used for the following purposes:

• Contact and outreach for commercial and noncommercial purposes.

• Distribution of electronic content.

The information collected through these tracking technologies includes:

• The user’s region.

• Browser type.

• Operating system type.

• Session start and end dates and times.

• Web pages visited.

To learn how to disable these technologies, please contact us by email or through the website form.

How can you learn about changes to this privacy notice?

This privacy notice may be amended or updated due to new legal requirements; changes in the products or services we offer; changes in our privacy practices or business model; or other reasons.

We will notify you of changes to this privacy notice by email or through a notice on our website.

Notifications of changes or updates will be provided as follows:

By email or through a notice on our website.

For more information about your right to personal data protection, you may contact Mexico’s National Institute for Transparency, Access to Information and Personal Data Protection.

Last updated: October 12, 2026.